Here are a few things that you may have missed in digital, media & technology. Contact me if you want to talk about what these might mean for you.
- The Wall Street Journal released investigative reporting on Facebook. The WSJ’s’ series is a behind the scenes exposé into Facebook’s business practices and methods. Celebrities free to roam, teen health issues and algorithms with unintended consequences. It’s behind the WSJ paywall, but Time has summarised what it’s all about and what it means.
- Apple’s App ecosystem is now required to allow alternative in-App payment providers. Certainly a big win out of the epic Epic Games v Apple court case, but otherwise, business usual for Apple’s ecosystem… for now.
- Machine learning drives AI development and requires vast data troves to learn. Sometimes sensitive data is swept up into the training data. US researchers are now trying to help machines “unlearn” and remove sensitive data without having to retrain a machine from scratch. Also, could help with GDPR data deletion requirements and I’m sure that we’re all focused on that.
- Privacy company Meeco released a report showing the gap between customer expectations and business data collection practices are widening. 70% of US businesses say that they have increased data collection and 86% of customers say data privacy is a growing concern. Customer trust and loyalty is the game now, not “compliance” alone.
- Why are hyperlinks blue? A fascinating read that absorbed me to find out the answer to a question that I wasn’t asking – nor even thought to ask.
That’s all for this week, but let me know if you want to talk about any of it. These are best enjoyed with a coffee – or whatever your choice.